Legal

Privacy Policy

Effective date: September 22, 2026

This policy explains what ColdApproach.AI collects, what it never collects, who handles the data, and how you can delete it. It covers the ColdApproach.AI app for iPhone and Android and this website. ColdApproach.AI is made by Everlasting Confidence ("we", "us").

1. What we collect

Account details

When you sign in with Apple, Google, or an emailed code, we receive and store your email address and your name (if the sign-in provider shares one). We use them to create your account, sign you in, and reach you about your account.

The text of what you say to the coach

When you speak to the coach, your phone converts your voice into text using Apple or Google speech recognition. That runs on the device when your phone supports it; otherwise Apple or Google may process the audio on their servers under their own privacy policies. Only the text is sent to us. If you type instead of speaking, we receive the text you typed. This text is what the AI uses to write the reply.

Approach transcripts and scorecards

When you run an approach, the phone listens and turns what is said into a text transcript using Apple or Google speech recognition (on the device when your phone supports it). We store that transcript, the review, the score, the coach's feedback, and any follow-up conversation you have about it ("Talk it through"). These are kept in your account so you can go back to them on the Approach tab.

Purchase status

Subscriptions are bought through the App Store or Google Play. We receive and store whether your subscription or free trial is active, which plan you have, and when it renews or ends, and we verify this with Apple or Google. We never see your card number or billing details. Apple or Google handle payment.

Usage counts

We count how many questions and approach reviews you have used in the current month so we can apply the monthly allowance.

This website

If you join the launch waitlist, we store the email address you enter (and whether you are on iPhone or Android) and use it only to tell you when the app is available. To be removed, email support@coldapproach.ai.

This website does not set cookies and does not run analytics or advertising trackers. The audio sample plays from this website. If you press play on a video, it loads from YouTube from that moment, and YouTube's privacy policy applies to what YouTube receives. Our hosting provider may keep standard server logs, including IP addresses, for a short time to keep the service running and secure.

2. What we do not collect

• Audio. We never receive or store audio, and the app never saves a recording. Speech is turned into text by Apple or Google speech recognition, on the device when your phone supports it, and only the text is sent to us.
• The other person's voice or identity. The app never profiles the other person, never saves their voice, and never asks who they are. The text transcript of an approach can include what they said, because the coach reviews the whole conversation, but it is stored only in your account and is not linked to them. The app only coaches you.

3. How we use your data

• To run the app: sign you in, send your text to the AI, return the coach's reply in text and voice, and save your approaches to your account.
• To apply your subscription and your monthly allowance.
• To answer you when you write to support.

We do not sell your data. We do not use it for advertising.

4. Who processes your data

We use a small number of service providers. Each one only receives what it needs for its job.

• Supabase stores your account and handles sign in with Apple, Google, or an emailed code. Your messages, transcripts, and scorecards are stored there too.
• Anthropic provides the AI model (Claude) that writes the coach's reply. It receives the text of what you say and the transcript it is reviewing.
• ElevenLabs turns the coach's written reply into speech in the cloned voice. It receives the text of the reply.
• Apple and Google provide speech recognition, sign in, and payments. Speech recognition runs on your phone when it can; otherwise Apple or Google process the audio to return text, under their own privacy policies. Purchases are made and verified through the App Store or Google Play.
• Fly.io hosts our server, which connects the pieces above, and hosts this website.

5. How long we keep it

We keep your account details, your messages to the coach, your approach transcripts and scorecards, and your purchase status for as long as your account exists. When you delete your account, we delete all of it.

6. How to delete your account

Email support@coldapproach.ai from the email address on your account and ask us to delete it. We will delete the account and all of the data attached to it, and confirm by email when it is done. Deleting your account does not cancel a subscription. Cancel that in the App Store or Google Play first, or the store will keep billing you. See the support page for the steps.

7. Children

ColdApproach.AI is for adults. You must be 18 or older to use it. We do not knowingly collect data from anyone under 18. If you believe someone under 18 has made an account, email us and we will delete it.

8. Your rights, including California rights

Wherever you live, you can ask us what we hold about you, ask us to correct it, or ask us to delete it. If you live in California, the California Consumer Privacy Act gives you the right to know what personal information we collect and how we use it, the right to delete it, the right to correct it, the right to opt out of the sale or sharing of personal information (we do not sell it, and we do not share it for cross-context behavioral advertising; the service providers in section 4 only process it for us), and the right not to be treated differently for using these rights. To use any of these rights, email support@coldapproach.ai. We may ask you to confirm that you own the account before we act.

9. Security

Data travels between the app, our server, and our providers over encrypted connections. No system is perfectly secure, and we cannot promise that your data can never be accessed without permission. Please use a sign-in method you control.

10. Changes to this policy

If we change this policy, we will post the new version here with a new effective date. If the change is significant, we will also tell you in the app or by email.

11. Contact

Questions about privacy: support@coldapproach.ai

ColdApproach.AI by Everlasting Confidence